TX DPS LIC. #C04922 · Licensed & Insured
24/7 Ops Desk · Live (800) 930-5298
DFW apartment community at night with courtesy patrol vehicle passing the leasing office

Time to Replace Your Apartment Security Company?

When the courtesy patrol stops showing up and residents notice before management does, the contract is costing you more than the invoice. EJR takes over multifamily security across DFW without a single uncovered night.

Already decided?

If you're ready to replace your current apartment & multifamily security company, EJR can run a zero-gap transition, standing up coverage before your old contract ends, so your property is never unprotected for a single shift.

Start the Switch

Why Apartment & Multifamily Operators Switch

This is for: Property managers and regional supervisors running apartment communities, build-to-rent, and mixed-use residential in the DFW metroplex.

Multifamily security fails quietly. The guard company that pitched you a polished proposal eighteen months ago is now sending unfamiliar officers who sit in the parking lot, skip interior walks, and file reports nobody can pull when a resident dispute turns into a liability claim. Meanwhile package theft climbs, the pool gets jumped after hours, and your Google reviews start mentioning safety. Most managers tolerate it because switching feels risky — a gap in coverage is the one thing worse than bad coverage. That fear is what your current provider is counting on. It is also solvable: a properly run transition has the new team shadowing post orders before the old contract ends, so the property never spends a night unwatched.

Signs It's Time to Switch

Ghost patrols

Patrol logs show completed rounds, but cameras and residents tell a different story. If you cannot verify GPS-stamped checkpoints, you are paying for patrols that may not be happening.

Revolving-door officers

A new face every week means nobody knows your residents, your problem units, or your tow policy. High guard turnover is a management problem at the provider — and it always lands on your property first.

Reports you cannot use

Incident reports that arrive days late, handwritten, or not at all are worthless when an attorney sends a preservation letter. Documentation is half the reason you pay for security.

No supervisor in the loop

When your only escalation path is the same guard who caused the complaint, there is no oversight. A legitimate operation puts a field supervisor over every post and answers management calls 24/7.

Auto-renewing long-term contracts

A provider confident in their service does not need a three-year term with a 90-day cancellation window to keep your business. Evergreen clauses exist to survive bad performance.

How EJR Replaces Your Apartment & Multifamily Security Company

EJR runs multifamily security as a supervised field operation, not a staffing agency. Officers are licensed, background-checked, and assigned to your property long enough to learn it — the problem buildings, the after-hours amenity issues, the vehicles that do not belong. Every shift produces timestamped, photo-documented reports you can pull the moment a claim surfaces, and a field supervisor checks posts unannounced. The switch itself is engineered for zero gap: we build post orders from your current provider's obligations plus everything they were missing, run officer orientation while your old contract is still active, and take over at 6 PM on day one with the outgoing company released at 6 PM the same day. Month-to-month terms after that — if we stop earning the property, you stop paying for it.

How Switching Works Without a Coverage Gap

Property assessment

A supervisor walks the community with you — entrances, amenity areas, lighting, camera coverage, current post orders — and documents what your existing provider is contractually supposed to do versus what is actually happening.

Post orders & proposal

You get a written coverage plan with staffing, patrol cadence, reporting standards, and pricing. Site-specific post orders are drafted for your approval, not recycled from another property.

Parallel onboarding

While your current contract runs out its notice period, EJR officers complete orientation on your property layout, resident policies, and escalation contacts. No learning curve on night one.

Same-day handoff

Old provider ends at shift change; EJR begins the same shift change. The property never has an uncovered hour, and management gets supervisor contact info before the first patrol.

Ready to Replace Your Apartment & Multifamily Provider?

We run the transition in parallel with your current contract, so your property is never uncovered for a single shift. Tell the operations desk your timeline and get a written switch plan and quote back fast.

Call the 24/7 Ops Desk (800) 930-5298

TX DPS #C04922 · Licensed & Insured · No Long-Term Contracts

Get a Apartment & Multifamily Transition Quote

Free consultation. Strictly confidential.

Or call us 24/7: (800) 930-5298

What Sets Us Apart

Armed Or Unarmed: We Recommend Honestly

A site risk assessment drives the recommendation, not a sales quota. Most properties do not need armed coverage, and we will tell you so.

No Long-Term Contracts Required

Month-to-month availability on every engagement. Scale up or down as your needs change. No cancellation penalties or long-term commitments.

DPS Licensed & Fully Insured

Every officer holds a valid Texas Department of Public Safety security license. Full commercial general liability coverage on every assignment.

Same Officer, Every Shift

Wherever the contract allows it, we assign dedicated officers so the person on your site knows your property, your tenants, and your protocols cold.

Switching Your Security Company

How do we switch without a gap in coverage?

EJR onboards in parallel with your outgoing provider. Officers complete property orientation and post-order training while your current contract serves out its notice period, then take over at the exact shift change the old company ends. The community never spends a night without coverage.

What if we are still under contract with our current company?

Most multifamily security contracts have a 30- to 90-day termination clause. Send the notice now, and EJR schedules the takeover for the day it lapses. We will review the agreement with you and time the transition to the exact date — you should not pay two providers for the same nights.

Will we get the same officers consistently?

Yes. EJR assigns a consistent roster to each property so officers learn your community, and a field supervisor oversees the post. Fill-ins come from a small bench that has already been oriented on your site, not from a citywide pool of strangers.

Do you require a long-term contract?

No. After transition, service runs month-to-month. EJR keeps multifamily accounts by performing, not by contract lock-in — if the service slips, you can leave, which is exactly the accountability your current provider is missing.

Ready to Make the Switch?

Free transition plan and written quote. EJR handles the overlap so your site is never uncovered during the changeover.

TX DPS #C04922 · Licensed & Insured · Answering 24/7

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