Privacy Policy

Introduction

EJR Agency LLC ("EJR Agency," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at www.ejragency.com (the "Site") and individuals who engage our security, investigation, and transport services (collectively, "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

By accessing our Site or engaging our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

Information We Collect

Information You Provide to Us

We may collect personally identifiable information that you voluntarily provide when you:

Contact us through our website forms, email, or phone — including your name, email address, phone number, company name, and the nature of your inquiry. Request a consultation or quote for our Services. Enter into a service agreement or contract with us. Communicate with us regarding an ongoing engagement.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other standard web analytics data. This information is collected through cookies, web beacons, and similar tracking technologies.

Information Related to Services

In the course of providing our security, investigation, and transport Services, we may collect and process information necessary to fulfill our contractual obligations. This may include surveillance data, incident reports, personnel records, site documentation, and other information relevant to the scope of our engagement. The collection and handling of such information is governed by the specific terms of each service agreement.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support. To provide, operate, and maintain our Services. To process and fulfill service agreements. To send administrative information, such as updates to our terms or policies. To improve our Site and Services. To comply with legal obligations, resolve disputes, and enforce our agreements. To protect the safety, rights, and property of EJR Agency, our clients, and the public.

Disclosure of Your Information

We may share your information in the following circumstances:

With your consent — We may share your information when you have given us explicit permission to do so.

To fulfill our Services — We may share information with personnel, subcontractors, and partners as necessary to perform our security, investigation, and transport Services under the terms of our service agreements.

Legal requirements — We may disclose your information where required by law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or other lawful requests by public authorities.

Protection of rights — We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Business transfers — If EJR Agency is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide personal information at your own risk.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by EJR Agency. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Texas Privacy Rights

If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of the processing of your personal data for targeted advertising, sale of personal data, or profiling. To exercise these rights, please contact us at the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EJR Agency
155 Parkhouse Street, Suite 100
Dallas, TX 75207
Email: ADMIN@EJRAGENCY.COM
Phone: (800) 930-5298