Empty Parking Lots After Dark Invite Problems
Licensed security for DFW retail centers, strip malls, and shopping plazas. Parking lot patrol, tenant protection, and visible deterrence that keeps customers coming back.
Who This Is For
Target audience: Retail center owners, shopping plaza managers, commercial landlords, and retail property management companies
A retail center with visible security problems loses tenants. Customers stop coming. Vacancy rates climb. Online reviews mention safety concerns. The spiral starts with a few car break-ins in the parking lot and ends with anchor tenants citing security as a reason for non-renewal. In DFW's competitive retail landscape, the centers that invest in visible security outperform those that don't.
How EJR Agency Handles Retail Security
EJR Agency provides uniformed security guards and mobile patrol for retail centers and shopping plazas across Dallas-Fort Worth. Our officers patrol parking areas on foot and by vehicle, maintain visible presence at high-traffic entry points, respond to tenant and customer concerns, and document all incidents for property management review. We work with your tenants' operating hours to provide coverage when it matters most — evening hours, weekends, and holiday seasons when foot traffic and risk both increase.
Compliance & Documentation
Incident documentation supports premises liability defense, insurance claims, and tenant communication. Reports are delivered digitally for property management distribution.
How This Works in Practice
Evening Patrol Program
A strip mall in Garland was experiencing regular vehicle break-ins and had lost two tenants citing safety concerns. We implemented an evening patrol program with visible marked patrol routes. Break-ins stopped within 30 days and the owner successfully re-leased both spaces within the quarter.
Holiday Season Surge
A major retail plaza in Arlington needed additional security coverage during the holiday shopping season. We scaled their guard program from 2 to 6 officers for November and December, then returned to baseline in January — no long-term commitment required.
What Sets Us Apart
No Long-Term Contracts Required
Month-to-month availability on every engagement. Scale up or down as your needs change. No cancellation penalties or long-term commitments.
Real-Time Incident Reporting
Digital daily activity reports, incident documentation, and patrol logs delivered to your inbox. Your insurance carrier and stakeholders get the documentation they need.
Dedicated Account Manager
One point of contact who knows your property, your procedures, and your expectations. Not a rotating call center — a real person who manages your account.
DPS Licensed & Fully Insured
Every officer holds a valid Texas Department of Public Safety security license. Full commercial general liability coverage on every assignment.
Frequently Asked Questions
Do you provide mobile patrol or foot patrol for retail centers?
Both. We customize patrol methods based on your center's layout. Large parking areas benefit from vehicle patrol for faster coverage, while storefronts and walkways are better served by foot patrol for visible presence.
Can you scale coverage for holiday seasons?
Yes. We regularly scale guard programs up for high-traffic periods and back down afterward. No long-term contract changes required.
Will your guards interact with customers?
Yes. Our retail security officers are trained to be professional, approachable, and helpful. They serve as both a security presence and a customer service asset for your center.
Do your guards handle shoplifting or theft situations?
Our guards observe, document, and report theft. They do not make physical apprehensions unless specifically authorized by your loss prevention policies. They coordinate with store managers and law enforcement to handle shoplifting incidents professionally.
Can you provide security for holiday shopping seasons?
Yes. We staff up for high-traffic retail periods including Black Friday, holiday weekends, and back-to-school seasons. We recommend booking seasonal security at least two weeks in advance to ensure availability.
Do you patrol parking lots at night after stores close?
Yes. After-hours parking lot patrol deters vandalism, vehicle break-ins, and loitering. This is one of the most requested services for strip malls and shopping centers, and it protects your tenants and their customers.
Can security help with homeless encampment issues?
Our guards address trespassing situations professionally and in compliance with local ordinances. They document the situation, issue verbal advisories, and coordinate with law enforcement and social services when appropriate.
How does security help with tenant retention?
Tenants renew leases at properties where they feel safe. Visible, professional security reduces incidents, improves the customer experience, and gives tenants confidence that the property is well-managed. We provide incident data that demonstrates security impact.