One Incident in Your ER Can Cost Millions in Liability
Licensed security for DFW hospitals, emergency departments, and healthcare campuses. De-escalation trained officers who understand patient sensitivity, HIPAA compliance, and the controlled chaos of 24/7 medical operations.
Who This Is For
Target audience: Hospital administrators, healthcare facility managers, emergency department directors, and healthcare system security coordinators
Hospitals operate around the clock with open access points, emotionally charged situations, and high-value pharmaceutical inventory. Emergency departments handle combative patients, domestic violence situations, and individuals in mental health crisis — all in an environment where staff safety directly impacts patient care. Without trained security personnel who understand healthcare dynamics, hospitals face workplace violence incidents, drug diversion, patient elopement, and liability exposure that standard security providers are not equipped to handle.
How EJR Agency Handles Hospital / Healthcare Campus Security
EJR Agency deploys licensed security officers trained specifically for hospital and healthcare campus environments. Our guards understand the difference between a combative patient in crisis and a criminal threat — and they respond accordingly. We provide emergency department coverage, lobby access control, parking structure patrol, behavioral health unit monitoring, and pharmaceutical area protection. Every officer receives de-escalation training, HIPAA awareness education, and patient sensitivity orientation before deployment. We coordinate with hospital security directors and nursing leadership to integrate seamlessly with existing safety protocols.
Compliance & Documentation
Our hospital security officers receive HIPAA awareness training, Joint Commission safety standard orientation, and CMS condition of participation familiarization. Documentation packages include incident reports formatted for hospital risk management, daily activity logs compatible with security management plan requirements, and workplace violence incident tracking that supports OSHA 300 log reporting.
How This Works in Practice
Emergency Department Night Coverage
A DFW hospital needed dedicated overnight security for their emergency department after multiple staff assault incidents. EJR deployed de-escalation trained officers who reduced violent incidents by establishing a visible security presence at triage and managing combative patient situations before they escalated.
Behavioral Health Unit Monitoring
A healthcare system needed security coverage for their inpatient behavioral health unit during shift transitions. Our officers provided continuous monitoring of unit access points, assisted with patient elopement prevention, and supported nursing staff during high-acuity situations.
Campus-Wide Parking Security
A multi-building hospital campus experienced vehicle break-ins and staff safety concerns in remote parking areas during evening shifts. EJR implemented mobile patrol routes covering all campus parking structures with escort services for staff walking to vehicles after dark.
What Sets Us Apart
No Long-Term Contracts Required
Month-to-month availability on every engagement. Scale up or down as your needs change. No cancellation penalties or long-term commitments.
Real-Time Incident Reporting
Digital daily activity reports, incident documentation, and patrol logs delivered to your inbox. Your insurance carrier and stakeholders get the documentation they need.
Dedicated Account Manager
One point of contact who knows your property, your procedures, and your expectations. Not a rotating call center — a real person who manages your account.
DPS Licensed & Fully Insured
Every officer holds a valid Texas Department of Public Safety security license. Full commercial general liability coverage on every assignment.
Frequently Asked Questions
Are your hospital security guards trained in de-escalation?
Yes. De-escalation is the primary skill set for our healthcare-assigned officers. They are trained to manage agitated patients, visitors in emotional distress, and behavioral health situations without physical escalation unless absolutely necessary for safety.
Do your guards understand HIPAA requirements?
Yes. All officers assigned to hospital and healthcare facilities receive HIPAA awareness training before deployment. They understand patient privacy requirements and do not access, discuss, or disclose protected health information.
Can you provide security for emergency departments?
Yes. Emergency department security is one of our core healthcare services. Our officers manage ED access points, assist with combative patient situations, and support triage staff during high-volume periods.
Do you provide 24/7 hospital security coverage?
Yes. Hospitals operate around the clock and so do we. We provide continuous coverage with shift rotations that ensure fresh, alert officers at all times. Our scheduling accounts for high-acuity periods like weekend nights and holiday shifts.
Can your guards assist with patient elopement situations?
Yes. Our officers are trained in patient elopement prevention and response protocols. They monitor designated exits, respond to elopement alerts, and coordinate with nursing staff to safely locate and return patients.
Do you provide security for DFW hospital campuses?
Yes. We provide security coverage for hospitals and healthcare campuses across Dallas, Fort Worth, Arlington, Plano, Irving, and all DFW cities. Our healthcare security teams are deployed throughout Dallas, Tarrant, Collin, and Denton counties.
How do you handle workplace violence incidents in hospitals?
Our officers follow established workplace violence response protocols: secure the immediate area, protect staff and patients, de-escalate when possible, coordinate with law enforcement when necessary, and document the incident for your risk management team. Prevention through visible presence and early intervention is our primary approach.
Can you secure pharmaceutical storage areas?
Yes. Controlled substance protection includes access monitoring for pharmacy areas, medication dispensing rooms, and drug storage facilities. Our guards maintain access logs and report unauthorized access attempts to facility management.