Resident Complaints Are Costing You Renewals
Licensed security guards for DFW apartment communities. Gate monitoring, parking lot patrol, and incident response that keeps residents safe and retention rates up.
Who This Is For
Target audience: Property managers, apartment operators, multifamily investment groups, and regional management companies
Vehicle break-ins in the parking garage. Unauthorized individuals in the breezeway. Noise complaints that escalate. Every incident that goes unaddressed drives your renewal rate down and your vacancy cost up. In a competitive DFW rental market, residents have options — and they'll leave a property that doesn't feel safe. The cost of a single vacancy often exceeds several months of security coverage.
How EJR Agency Handles Multifamily / Apartments Security
EJR Agency provides uniformed security guards for apartment communities across Dallas-Fort Worth. Our guards patrol parking areas, monitor access points, respond to resident concerns, and document all activity. We work with your property management team to establish patrol routes, enforce community policies, and provide a visible security presence that residents notice and appreciate. Coverage options range from evening-only to 24/7 depending on your property's needs and budget.
Compliance & Documentation
Our reporting satisfies premises liability documentation requirements and supports fair housing compliance by applying consistent, documented enforcement across all residents.
How This Works in Practice
Parking Lot Crime Reduction
A 300-unit apartment community in Irving was averaging 4-6 vehicle break-ins per month. After deploying evening patrol guards with randomized routes, incidents dropped by 85% within 60 days. Resident satisfaction scores improved the following quarter.
After-Hours Gate Monitoring
A gated community in Plano needed consistent after-hours gate monitoring after multiple tailgating incidents. Our guard post reduced unauthorized entry to near-zero and resident complaints about non-resident traffic stopped entirely.
What Sets Us Apart
No Long-Term Contracts Required
Month-to-month availability on every engagement. Scale up or down as your needs change. No cancellation penalties or long-term commitments.
Real-Time Incident Reporting
Digital daily activity reports, incident documentation, and patrol logs delivered to your inbox. Your insurance carrier and stakeholders get the documentation they need.
Dedicated Account Manager
One point of contact who knows your property, your procedures, and your expectations. Not a rotating call center — a real person who manages your account.
DPS Licensed & Fully Insured
Every officer holds a valid Texas Department of Public Safety security license. Full commercial general liability coverage on every assignment.
Frequently Asked Questions
What does apartment security cost per month?
Monthly cost depends on coverage hours, number of guards, and property size. Evening and overnight patrol is the most common and cost-effective option. Contact us for a quote specific to your property.
Can your guards enforce lease policies?
Yes. Our guards work within the guidelines your property management team sets. We document violations, issue warnings when authorized, and provide detailed incident reports for your records.
Do you work with property management companies managing multiple sites?
Yes. We provide portfolio-level security programs for management companies across DFW. One point of contact, consistent standards across all properties, and consolidated billing.
Will having security guards reduce my property insurance costs?
Many property insurance providers offer reduced premiums for complexes with documented professional security coverage. We provide the documentation and incident reporting your insurer may require to qualify for these reductions.
Can guards patrol the pool area and common spaces?
Yes. Pool areas, fitness centers, clubhouses, laundry rooms, and parking garages are all covered in our patrol routes. We customize the patrol schedule based on which areas of your property experience the most issues.
Do you handle after-hours lockouts or maintenance emergencies?
Our guards can assist with coordinating emergency maintenance calls and managing after-hours situations per your property management protocols. They serve as the on-site point of contact when your office is closed.
How do you handle lease violation issues like unauthorized occupants?
Our guards document and report lease violations according to your community policies. They do not enforce evictions, but they identify and report unauthorized vehicles, occupants, and activity for your management team to address.
Can we get security for just weekends or specific problem nights?
Yes. We offer flexible scheduling including weekend-only, Friday-Saturday night coverage, and specific problem-period deployments. Many complexes start with targeted coverage and expand based on results.